Last Updated: June 10, 2026

This Privacy Policy explains how Dr. Regina Koepp, LLC dba The Center for Mental Health and Aging (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use our websites and services.

By using our websites and services, you agree to the terms of this Privacy Policy.

1. Who We Are

This Privacy Policy applies to:

• www.mentalhealthandaging.com
• www.centerformentalhealthandaging.com
• www.drreginakoepp.com
• Any related subdomains, courses, memberships, provider directory, and online services we operate (collectively, the “Site”).

The Company does not provide direct patient care or treatment through the Site. The Site is for educational and informational purposes only.

2. Information We Collect

We collect information in three main ways.

a. Information You Provide Directly

You may provide information when you:

• Subscribe to our email list or newsletters
• Register for webinars, courses, memberships, or events
• Create an account on our learning or membership platform (if applicable)
• Fill out contact forms or request information
• Apply to be listed in the National Provider Directory
• Post comments or submit feedback, questions, or testimonials
• Purchase products or services

The information you provide may include:

• Name and contact details (e.g., email address, phone number, mailing address)
• Professional information (e.g., credentials, license type and state, specialty, practice name and address)
• Account login details (username and password, where applicable)
• Payment-related information (processed through third-party payment processors; we do not store full credit card numbers)
• Communication content (emails, messages, or forms you send to us)
• Other information you choose to share

We ask that you do not submit sensitive personal health information (e.g., detailed symptoms, diagnoses, treatment history, or insurance information) through the Site.

b. Information Collected Automatically

When you visit or use the Site, we and our service providers may automatically collect certain information using cookies, pixels, log files, and similar technologies, such as:

• IP address
• Browser type and settings
• Device type and operating system
• Referring and exit pages
• Pages viewed, links clicked, and time spent on the Site
• General location based on IP address
• Date and time of access

This information helps us understand how visitors use the Site and improve our content and services.

c. Information from Third Parties

We may receive information about you from:

• Email marketing platforms and course platforms you interact with
• Payment processors when you make a purchase
• Social media or other platforms when you engage with our content or choose to connect your account
• Professional directories or credential‑verification services (for provider listings)

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining the Site and services
• Delivering newsletters, updates, and educational content you sign up to receive
• Processing registrations, purchases, and payments
• Managing your account, course access, and membership (if applicable)
• Responding to your questions, comments, and requests
• Administering the National Provider Directory (e.g., evaluating applications, maintaining listings)
• Analyzing Site usage and improving our content, user experience, and offerings
• Sending administrative information, such as changes to terms or policies
• Marketing our programs, events, and services, in accordance with applicable law
• Protecting the security and integrity of the Site and preventing fraud or misuse
• Complying with legal obligations and enforcing our Terms of Use

We do not use information collected through the Site to provide clinical diagnosis or treatment.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Improve Site performance and user experience
• Analyze traffic and understand how visitors engage with the Site
• Support marketing and advertising campaigns (including retargeting ads, if used)

You can typically control cookies through your browser settings and may be able to:

• Accept or reject cookies
• Delete cookies
• Set your browser to notify you before a cookie is placed

If you disable cookies, some features of the Site may not function properly.

5. How We Share Your Information

We do not sell your personal information. We may share information in the following ways.

a. Service Providers

We may share information with trusted third‑party service providers who assist us in operating the Site and services, such as:

• Website hosting and maintenance
• Email marketing and communications
• Webinar and course platforms
• Payment processors
• Analytics and performance monitoring
• Customer support tools

These providers are permitted to use your information only as necessary to provide services to us.

b. National Provider Directory

If you apply for or maintain a listing in our National Provider Directory:

• Certain professional information you provide (e.g., name, credentials, license state or province, practice location, website, specialties) may be publicly displayed on the Site as part of your directory profile.
• We may use your contact information to communicate with you about your listing, including verification, updates, and policy changes.

You are responsible for ensuring that any information you provide for your directory listing is accurate and appropriate for public display.

c. Legal, Safety, and Compliance

We may disclose information if we believe it is necessary to:

• Comply with a legal obligation, law, regulation, or valid legal process
• Respond to lawful requests from government or regulatory authorities
• Protect the rights, property, or safety of the Company, our users, or others
• Enforce our Terms of Use or other agreements
• Detect, prevent, or address fraud, security, or technical issues

d. Business Transfers

If we undergo a merger, acquisition, reorganization, or other business transaction, your information may be transferred as part of that transaction, subject to applicable law.

e. With Your Consent

We may share information with your consent or at your direction.

6. Email Communications and Marketing

If you provide your email address, we may send you:

• Educational content, newsletters, and resources
• Information about upcoming events, webinars, or courses
• Marketing communications about our products or services

You can opt out of marketing emails at any time by using the “unsubscribe” link in the email or contacting us at [email protected]. We may still send you non‑marketing emails related to your account, purchases, or important service updates.

7. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, loss, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any account login information confidential and for notifying us promptly of any unauthorized use of your account.

8. Data Retention

We retain personal information for as long as reasonably necessary:

• To fulfill the purposes described in this Privacy Policy
• To provide services you have requested
• To comply with legal, tax, or accounting obligations
• To resolve disputes and enforce our agreements

The specific retention period may vary depending on the type of information and applicable laws.

9. Children’s Privacy

The Site is not intended for children under 18, and we do not knowingly collect personal information from children under 18.

If you believe we have collected personal information from a child under 18, please contact us at [email protected], and we will take appropriate steps to delete it.

10. International Users (US, Canada, UK, Australia)

The Site is operated from the United States but is accessible to users in the United States, Canada, the United Kingdom, Australia, and other countries.

By using the Site, you understand that your information may be transferred to, stored, and processed in the United States and other jurisdictions where our service providers are located, which may have different data protection laws than your country of residence.

a. European Union / UK (GDPR / UK GDPR – general notice)

While our primary audience is outside the EU, some data protection principles and rights are similar to those in the EU and UK data protection frameworks, such as:

• Right to access your personal information
• Right to request correction of inaccurate data
• Right to request deletion of certain data (“right to be forgotten”)
• Right to object to or restrict certain processing
• Right to data portability in some circumstances

Where these laws apply to you, we will honor these rights in accordance with applicable legal requirements.

b. Canada (PIPEDA – general notice)

If you are located in Canada, our handling of your information is informed by principles similar to those in Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), including:

• Collecting information for identified purposes and with consent where required
• Limiting use, disclosure, and retention to what is necessary
• Safeguarding personal information
• Providing access to your personal information and allowing you to challenge its accuracy and completeness

You may contact us to request access to, or correction of, your personal information, subject to applicable legal limitations.

c. Australia (Australian Privacy Principles – general notice)

If you are located in Australia, our practices are informed by concepts similar to those in the Australian Privacy Principles under the Privacy Act 1988, including:

• Transparency about how personal information is collected, used, and disclosed
• Reasonable steps to keep information accurate, up‑to‑date, and secure
• Allowing you to request access to, and correction of, your personal information

You may contact us if you have concerns about how we handle your personal information.

11. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:

• The right to access or receive a copy of the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information (subject to legal exceptions)
• The right to object to or restrict certain processing
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before responding to certain requests.

If you are located in a jurisdiction with specific privacy laws (for example, certain U.S. states, Canada, the UK, or the European Union), you may also have additional rights and remedies, including the right to lodge a complaint with a data protection or privacy authority in your region.

12. Third‑Party Websites and Social Media

The Site may contain links to third‑party websites, services, or social media platforms.

We are not responsible for the privacy practices, content, or policies of third parties. Any information you provide to third‑party sites or platforms is subject to their privacy policies, not this Privacy Policy.

We encourage you to review the privacy policies of any third‑party sites you visit.

13. No Clinical Records or HIPAA Relationships

The Company does not provide direct patient care or maintain clinical treatment records through this Site.

• Information you provide through the Site is not treated as protected health information (PHI) under HIPAA, and the Company is not acting as your health care provider or as a covered entity in this context.
• Do not submit detailed medical or mental health information, including diagnoses, treatment histories, or insurance numbers, through Site forms or general email.

If you choose to work with a provider you find through the National Provider Directory, your relationship and information with that provider are governed by that provider’s own privacy practices and legal obligations, not this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we update the policy, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after any changes become effective means you accept the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, contact:

Dr. Regina Koepp, LLC dba The Center for Mental Health and Aging

Email: [email protected]