Regina Koepp, PsyD, ABPP is founder and owner of the Center for Mental Health & Aging (CMHA) and Co-Director of the CMHA CE Training Program. The CMHA CE Training Advisory Committee independently reviews Dr. Koepp’s CE presentations to ensure that Dr. Koepp’s presentations meet the APA CE program requirements. Apart from this, there is no known commercial support or conflict of interest for this CE program, content, sponsor, or instructor.

CMHA will respond to grievances in a reasonable, ethical, and timely manner. Grievances may be submitted by course participants in writing to [email protected]. CMHA’s complete Grievance Procedure, will be provided upon request. You may request Grievance Procedure by emailing [email protected].

Center for Mental Health & Aging is committed to accessibility and non-discrimination in continuing education activities and will conduct all activities in conformity with the American Psychological Association’s Ethical Principles for Psychologists. If participants have special needs, reasonable efforts will be made to accommodate them. Please contact [email protected] with questions, concerns or to request special accommodations.

Unfortunately, we cannot issue refunds for On-Demand (Asynchronous) courses due to the fact that once purchased, the participant has access immediately to all materials. Refunds will also not be issued due to technical limitations of the participant. We provide detailed instructions, and we are happy to assist in this area to a reasonable extent; however, we don’t have the staff to guide you through every step of the process.

ALL “live” workshop refunds will be honored for cancellations received at least five (5) days prior to the date of a live webinar or live workshop. Please note that payments made via Credit Card have certain fees associated with them, some of which are non-recoupable and are therefore non-refundable by Center for Mental Health & Aging. Therefore, all workshop payments made by Credit Card will have a three percent (3%) credit card fee deducted from the refund. These fees do not apply to cash or check payments. Should you have any questions regarding our workshop refund policy, please contact [email protected].

This is a non-interactive pre-recorded audio course.  The following system requirements will 

• Operating Systems: Windows XP or higher, MacOS 9 or higher, Android 4.0 or higher
• Internet Browser: Internet Explorer 9.0 or higher, Google Chrome, Firefox 10.0 or higher
• Broadband Internet connection: Cable, High-speed DSL & any other medium that is internet accessible.

For questions or concerns, please contact [email protected] with questions, concerns or to request special accommodations.